Q: |
What’s the
first step to be completed to participate in the ITRP Training Program? |
A: |
First, talk to your campus manager,
as your level of support of the ITRP network equipment will determine
whether you will be part of the ITRP Training Program. Then contact
the ITRP Training Coordinator
so that you can complete the Participant Survey and the necessary
skills assessment. |
Q: |
What if I don’t do well on the skills
assessment?
|
A: |
No problem. The skills assessment is merely to help
assess your present knowledge and to help determine what courses are
needed. |
Q: |
How many people can participate in the ITRP
Training Program from my campus? |
A: |
There is no minimum or maximum number per se, however,
it is expected that those responsible for supporting the ITRP network
infrastructure are part of the ITRP Training Program. |
Q: |
Can staff from other departments that are not
responsible for supporting the ITRP network equipment take classes
under the ITRP Training Program? |
A: |
No, unless there is a compelling reason presented to
the Training Coordinator for an exemption. |
Q: |
What if I want to take a class that’s
not Cisco related? |
A: |
The class does not have to be specifically Cisco related,
however, it should be related to the support of software or hardware
that encompasses the ITRP infrastructure. |
Q: |
What classes are eligible for using the Cisco Learning Credits? |
A: |
Those classes that are at least 85% or more Cisco related. This
could include classroom, web-based, CD-Rom or customized courses.
|
Q: |
What are the classes that are part of the ITRP
training curriculum? |
A: |
Go to the ITRP
Training Curriculum section to see a list of the classes. |
Q: |
Will the Chancellor’s Office pay my travel cost? |
A: |
No. Each campus is responsible for its own travel cost. |
Q: |
If we wanted an instructor to come to our campus
to teach our network staff, will the Chancellor’s Office pay
for the training? |
A: |
It depends on the cost of the training. Campuses may
use their Cisco Learning Credits to pay for the training or offset
their costs for onsite training. |
Q: |
Will we receive additional training to accommodate equipment
changes and/or software upgrades? |
A: |
The ITRP Training Program is designed to meet the evolving needs
of staff supporting a campus network. If you identify an area where
training doesn’t seem to be meeting campus needs, please let
the Training Coordinator
know and steps will be taken to address the issue. |
